Frequently Asked Questions
How long does delivery take in the UK?
We offer FREE Express Shipping across the UK. Orders are typically delivered within 1–3 business days with tracking included.
How long does PowerMug™ keep drinks hot or cold?
PowerMug™ keeps your drinks hot for up to 8 hours and cold for up to 34 hours, thanks to its vacuum-sealed double-wall insulation.
Does it fit in car cup holders?
Absolutely! PowerMug™ is cup holder friendly and designed for perfect daily use whether you're driving, working or travelling.
Can I return or exchange my mug?
Yes! You can request a return within 14 days of receiving your mug. Just email us with your order number and reason — we'll assist right away.
How can I contact you?
Simply write to us at support@globorislux.com. Our UK support team replies within 24 hours on business days.
Still have questions?
We're here to help — drop us a message anytime.